Help and activity history
Step-by-step instructions with practical notes for your workflow.
Overview
Create a support ticket under Support and follow replies in its existing thread. Describe the issue, affected service, time and steps already taken. Include the order number for order issues and HTTP status plus X-Request-Id for API errors.
Steps & notes
Do not send passwords, complete API keys, private SSH keys or direct panel and payment links. Settings → Audit log helps trace account actions. Emails lets you review sent messages; Data export provides exportable account data.